Never Split the Difference (Export Edition)

In KILLER DEALS Chris Voss presents businesspeople with heart-pounding and field-tested insights from the world of high-stakes negotiations. He shares the counter-intuitive tactics and strategies they’ll need to become more persuasive in their professional and personal lives.

Voss started his career as a police officer in the rough streets of Kansas City, Missouri. From there he moved on to a career that brought him face-to-face with bank robbers and terrorist groups as an FBI hostage negotiator. His work for the bureau culminated in a stint as the FBI’s lead international kidnapping negotiator, the pinnacle of his profession.

Voss takes emotional intelligence and intuition to the next level with his nine effective principles that will give readers the competitive edge in negotiations. As Voss would say, life is a series of negotiations you should be prepared for: buying a car; negotiating a salary; buying a home; renegotiation rent; and how to talk through and win “discussions” with a spouse.